From the Archives

PROBLEM

Prolific online retailer, Neiman Marcus, needed main/entry graphics refreshed on their site in large volumes.

Because items would sell out or needed to be replaced ~3 days, the goal was an even balance of volume and attention to detail.

SOLUTION

By implementing technology similar to A/B testing, we could serve up a minimum of two images at once. For example, if a customer visited the Shoe Category on day one, they would see a Manolo Blahnik graphic. On their next session, the cookie would associate their IP with image A, and thus, the customer would see image B, a Christian Louboutin. When selling at a mass scale like Neiman Marcus, it’s important to serve up as many relevant products as possible.